I have spent nearly three years working for a restaurant in my area, and I am taking a huge leap into serving! With all the horror stories of unhappy guests, the constant fear of dropping food or the anxiety of being "in the weeds," I was incredibly nervous to jump into this change. At this point, I've gone through three days of training in this seemingly horrendous business...and I am absolutely loving it.
My first day, I was working in one of the nicer dining rooms with a Top Gun (yes this idea is from the Tom Cruise movie). Because I've been working there for so long, I was able to go through day one adjusting to the transition rather than focusing on company policies. I did learn a lot though, and the formidable "triple-seating" that happened about half way through was a good way to distract me from the anxiety of changing departments. In my naivety, I was surprised at the ease of the evening. Only one customer was unhappy, and it was because of the way her steak was cooked. I will admit though that I spilled water on one of the tables, but thankfully, the guests were good humored, and I didn't douse anyone (not even myself shockingly) in the process. Aside from scary guests, I also expected to be working for about four or five hours, but ended up closing with the Top Gun. This doubled the time I was there. Needless to say, it was an incredibly long first day. Despite the lengthy day, it was a very encouraging and needed shift - especially because several of our guests recognized me from my hosting days.